What we do


We Use Technology To Provide Best-In-Class Products And Service To Our Customers


With a diversified customer base located in all corners of the Globe, SAMPHONE has developed an application system to offer the most in-demand products, even rarer ones and to respond in a timely manner to the various requirements of the consumer, to the biggest retailers.









Technology

The development of new software as well as the use of various applications to stay connected, helps us constantly to position ourselves among the best in the industry.


Customer Service

For a quality service, SAMPHONE makes sure to select the best suppliers, develop state-of-the-art verification procedures to satisfy and retain customers.



Testing & Grading

Our technicians evaluate the devices through a series of tests, to ensure proper operation and graduation according to industry standards.


Pricing

The pricing of our devices usually depends on the state of the device. However we offer a range of very competitive and better prices on the market.



THE PROCESS



Suppliers

We deal with a selected range of best refurbished mobile devices suppliers. At the arrival of the devices, they are tagged and prepared for testing.














Grading

After testing process, the mobile devices are classified esthetically in to three categories, grade A, B and C. This classification allows us to offer the best quality/price ration in the market













After-Sales Services

We offer a customer service that responds 24h/7. We also offer a warranty of 3 months to 1 year depending on the mobile device. 










Testing

Once received by our technicians, each mobile device is tested with sophisticated technology to detect invisible anomalies and discard those not meeting the industry standards and keep only the working devices.












Packaging

At this stage, the mobiles devices are entrusted to our teams of professional cleaners, whom use eco-friendly products. subsequently securely packaged to prevent damage during shipping.